August 13, 2020
Digitisation has now become a way of life! Office automation today, has become an integral part of any organisation. It ensures efficient functioning of tedious and repetitive work, using technology. It has also, in many ways become a necessity. As companies grow, so do the workers, procurement, schedules, budgets, reporting, management, networks and many other aspects. In such cases, optimal use of automation strengthens your overall business workflow and helps you maintain a healthy thriving business.
An office automation solution will simplify and automate a variety of your office operations to accomplish basic tasks and goals. There is a high possibility for office equipment and software to mal-operate or get damaged from frequent power cuts or inadequate power transmission and distribution. By optimising latest technology you can provide for reliable, comprehensive power protection from such damaging or disruptive power hazards. An ideal office automation solution protects your data with backup and recovery solutions, and provides security from internal or external threats. A steady growth in your business should be the main reason for you to use automation and AI to augment core strengths, supplement weaknesses and empower workforce. The plethora of automation solutions that are mushrooming at a breathtaking pace often present you with the dilemma of areas to prioritise for automation and choosing between the various solutions. All in all, you need to find the right automation solution to help drive growth in your organisation.
So, when you feel it is time for you to look into office automation solutions, it would be wise to understand the automation tools that you may require. Even though automation is a vital part of any organisation, it is crucial to know for sure what really needs to be automated for better productivity. This is where a clear understanding of your strategic tools and areas of expertise of your workforce will enable you to opt for an office automation solution that will work best for you. You should go in for a hybrid solution, an automation with scope for human supervision and intervention. Sometimes, you have to understand that a fully automation solution may not be a viable option for your organisation. You need an IT solutions partner who will be able to identify along with you, the pressure points in your business which will work better under automation and those that should not be automated. Before the implementation of an office automation system, you will need to assess which specific processes will need to be automated. You should start by analysing existing workflows to gain an understanding of the processes, stakeholders, and resources involved. The correct way to do so will be through business process mapping. This would require creating a visual representation of work processes to clearly segregate what your organisation does, how it is done, and who is responsible for each task. In this manner, through visual depictions, it will be easier to identify bottlenecks in workflows and tasks that need streamlining.
An office automation system consists of both hardware and software solutions that allow smooth data transfer between systems without needing human assistance. It eases organisational workloads by simplifying and automating certain tedious manual processes like accounting, data management, training, facility management, and certain administrative tasks. It does not simply end at going paperless. In fact, it is a powerful tool that can be utilised to eliminate manual processes, identify inefficient workflows, and facilitate informed decision-making. An office automation solution improves accuracy. Manual transactions are prone to erorrs leading to productivity delays, which can be costly. Serious mistakes can lead to security and compliance issues, also fines and penalties. An office automation system with limited human intervention in the transfer of data, minimises the occurrence of errors. It helps reduce costs by automating complex business processes, eliminating the need to invest into hiring for those tasks. Thus reducing operational costs while increasing productivity and profit margins. Automation solutions reduce time and resources by eliminating tedious and time-consuming processes, leaving employees to utilise their time on high value tasks which require human interaction. A well implemented automation system could free up to 3 hours of human time in a day. Data storage and management is simplified with an added ability to monitor and control data through an electronic document management system. An office automation system gives your business access to large data sets, reports, and analytics. This leads to better data insights and better informed decisions.
The key features of an office automation system are the applications and software programs that help improve efficiency through automation. A comprehensive office automation solution is one that offers the following features:
Process modeling and workflow design: An office automation system has the ability to design and improve workflows. Choose the solution that gives you the ability to create detailed workflows with an intuitive design.
Mobile compatibility: The current era has highlighted the importance of mobility of data. Ideally, work should not be hampered and should be able to be conducted from anywhere. A cloud-based solution is very secure and accessible from anywhere.
Integration: Your office automation system should be able to integrate seamlessly with your other tools like email marketing and your CRM system.
Managing tasks and deadlines: Your office automation system should have a comprehensive task management tool which allows for creation and viewing of pending tasks and deadlines.
Access control and security: Systems need to be protected with access privileges. Cloud-based solutions also offer advanced security features to protect data.
Communication: An important feature of any automation system is a form builder feature. This should be able to capture data, display data from other systems, and even design approval screens for ease of decision making.
Your office automation system should also offer features like reporting and analytics which will help evaluate and improve it with key performance indicators. A professional office automation system has a built-in reporting and analytics capability.
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